Reviews

Greg was very knowledgeable and answered all my questions. I’m very happy with my Yamaha P535 purchase!

I found the showroom well stocked with many used and new pianos on display. Great selection. Very knowledgeable and friendly sales associates. The whole experience had good vibes.

Amazing place, the owner was extremely helpful to me and my brother.

Great customer service!

Our old electric piano kicked the bucket, so we were on a mission to get it replaced ASAP. I believe it was the owner who helped us! Not only did he know everything about all the options to choose from, he played sample pieces beautifully for us and made the experience all the more enjoyable. I highly recommended Keyboard Castle for all your piano needs!

I was so impressed with the selection and customer service. All my questions were answered and I walked out with a great piano.

I went in knowing pretty much exactly what I wanted, and Rick helped me by explaining the keyboard and what I would need with it. Great pricing, zero pressure, and smooth process. Even helped me get everything to my car which was a plus.

Went to buy a Yamaha keyboard. The salesperson was very knowledgeable about the model I was interested in. Very informational without being pushy.

Rick is super knowledgeable and you can tell he really loves what he does. I was in search of an affordable Nord Stage 3 and he reached out directly to Nord and found a great deal with a warranty that nothing online could beat. I will definitely be going back to him if I can’t find what I’m looking for on my own.

Easy to work with and very helpful. Worthwhile suggestions.

We thought we had a lost cause with my daughter's Yamaha keyboard. Keyboard Kastle was able to fix it in one day! And the repair cost was more than reasonable! I don't live in Omaha but I wish would have thought of them a long time ago. Everyone I talk to there was friendly and helpful!

Rick and Greg were wonderful to work with. They treated us with respect and were very helpful. I got the piano of my dreams in the Clavinova 809. I know it will bring my family hours of fun!

Great place, great employee's, great help, super friendly and welcoming, friendly and comfortable atmosphere. This is the place to go. Attached is a picture of me next to a piano a little outside my budget or skill level :D

I walked in and looked around not finding what I was looking for in their big selection. The man working made contact with me when he got freed up from his other customer and he led me straight to the very one I was looking for! He was super knowledgeable about the brand, the product, and the prices/sales, and he even played it for me beautifully before letting me try it out.Love my new keyboard and the service was phenomenal!

Rick was wonderful! After a few times coming in I thought I had the keyboard for me. Rick listened when I said my biggest problem was weak fingers the couldn’t press weighted keys. So he showed me a piece I hadn’t looked at before where I can change the keys resistance and it’s made a world of difference!

Such good personal service!

I can’t say enough good things about the team!!! They were so lovely, knowledgeable and helped me to choose the perfect piano for my home!! Also have to give major kudos to the delivery team who brought my piano in two days and were so professional!! Great experience all around!

Worked with Greg on a piano - great people, great business!

I have doing business with Keyboard Kastle for many years. Greg as well as Rick are always great top work with. Richard also does excellent repair work on one of the church organs that I play as well as digital keyboards. I have just purchased an Allen Studio organ and am very happy with my investment. Plus if you need accessories, they've got them!

The owner is knowledgeable and helped me identify the keyboard I was desiring. They have a large stock available to choose from.

Nice place. Several items to check out, sample. Product interested in was in stock. Staff very friendly helpful and knowledgeable.

Very knowledgeable and helpful staff.

A variety to choose from new to used ... Friendly helpful staff.

Greg was great, knows his stuff about piano's. Was very personable and easy to talk to. Did not push for a sale.

Knowledge staff and incredible inventory

We were very happy with our visit to Keyboard Kastle and actually purchased 2 portable Grand pianos. Rick was the representative that helped us find what would be most compatible to what we were looking for for our home and church. His customer service was extremely satisfactory as he took the time to show us all of the features the instrument was capable of doing. That would be the only drawback to our visit. There are so many features that he took us through that when we left we were on overload! But Rick had shown Ross enough that he has been able to use the book and Rick's information to find out how to do most things. Overall this was a great experience and the piano that was recommended has met all of my husband's expectations. We wouldn't hesitate to recommend Keyboard Kastle to anyone looking to purchase a piano or organ.

We were really impressed with our experience! Highly recommend!

The manager, Greg Johnson, was fantastic, he took the time to demo the Yamaha DGX 670 keyboard, and his explanation of how to install was great.

Good, zero-pressure sale. Knowledgeable and friendly staff. Highly recommend.

Great service from Rick at Keyboard Kastle! I was in search of a new keyboard as I am in the process of learning how to play. We visited Guitar Center but ended up leaving after not receiving any help. On our way home we noticed Keyboard Kastle and decided to stop by to have a look (we’ve never heard of this place). When we walked in Rick immediately greeted us and asked us what we were looking for. I let him know I was looking for a beginner keyboard as I had no experience. He showed me several different brands and explained the difference. He also played for us so that was an added bonus! My wife and I left for a little bit to discuss what we thought and ended up going back and purchasing a package deal! We did some price comparison and Keyboard Kastle beat Amazon and Guitar Center when it came to the package deal. Overall it was a great experience working with Rick!

They were extremely helpful, took time to give us information for the keyboard. We ended up purchasing two keyboards!

Lots of keyboards and great service!

Great customer service, great selection, for pianos and keyboard I don't think you can do better in omaha!

I needed a dolly for a Clavinova. They delivered it and installed it in 3 days. AND took the old one away! Great service.

Great place for anyone looking to get a keyboard! Staff is very generous with explaining the differences between them and helping a novice understand.

I am glad I chose to buy a piano from here. They have a much more affordable and diverse selection than the other piano stores in the area. Rick did a great job demonstrating all of the features some of the pianos did. I am excited to try out my new piano! Also it had a discount because the box was damaged but the piano works fine!

My piano teacher reccomended. Went early they let us in, listened as I told them what I was looking for. Oh my the wealth of information and love of music. We were showed many pianos and enjoyed listening as they played each one. We were there for hours and they were very patient. We bought a yamaha and when we got home and had questions they were so polite and walked me through over the phone. I 100% reccomend this place.

Great place to shop for keyboards and other instruments! We were impressed with the variety of new and used instruments, and the awesome sales associate that helped us. Excellent store and wonderful deals!

Good selection of instruments and very helpful staff

Very knowledgeable staff. Easy to talk to and made my buying process fast and easy. I'm so excited to set up our new keyboard!

Had a great experience with the folks with Keyboard Kastle. Had searched for an electronic piano in a variety of places and found one here. After I reached out to confirm and talk through the details, the service person and the manager/owner were extremely helpful in helping me decide. Offering servicing by inhouse techs. Definitely recommend them.

Very helpful staff and great selection! Thanks for making the process easy!

Quick, friendly service with clear knowledge of their products.

Picked up a generous keyboard donation for a school. Very kind!

Great service and knowledgeable staff!

They did good work but staired at me like I was in the wrong place and treated me like the thought I was broke and couldn't pay. I felt like I was talking to the good ole boy network. But thats Omaha nebraska for you. People say shop local but if your a person of color, we face micro aggressions that make shopping with local not worth it. I offered to pay in cash or by card when I dropped my keyboard off. They said no pay when you pick up. After dropping my equipment off and having them call me to pick it up i still got the are you in the right place, are you going to steal something or rob us eyes the entire time I was there. The person who fixed my keyboard usb was not there. And the main gray haired guy I spoke with was cool but the other dude had some issues. Do use them for repairs because they do a good job but the your a brown suspect shish needs to go.

Very friendly people. They answered all my questions and went out of their way to make sure our church plant had all we needed for sound equipment and the right piano that would fit our needs. Thanks for a great experience.

Wonderful customer service and attention to our needs!

Really good customer service. I was there twice the worker there was really nice. He helped me pick a good piano to start. They have good selection of acoustic pianos; I bought a digital one as I am just starting to learn to play. Would highly recommend any one to visit the place if they are thinking to buy a piano. There is a good reason they have been in business since 1977.

Good service From The Grants

Definitely the best place to get a keyboard/piano!! The owner is very knowledgeable and plays so well!! I felt like I didn’t have enough I wish he would’ve kept on playing after I bought my keyboard! The price is just right, the keyboard I bought is more expensive online and out of stock. The owner also gave me a free bench so that’s a bonus!

we have purchased 3 digital pianos from keyboard Kastle between our two churches and one for personal use. We just love them! Greg has been so helpful anytime we call with a question. We are in West Central Iowa and they delivered and set up and also took away our old piano. I will continue to recommend them to anyone looking for a new piano! you guys are the best! (even if you are in the other side of the river! ) 😂😂 Go Iowa and Iowa State!!

Very good. The salesman was very knowledgeable and helpful.

Best place to buy a piano period.

We had amazing service from Rich! He was extremely thorough and took time to explain everything to us! We were very impressed by the service we received. We will be back!

Rick was very helpful and did a great job getting our piano on order.

Great selection and helpful sales staff.

They were so wonderful to work with! First they helped us choose a piano that would fit our needs and budget. Then, we wanted the piano to arrive in time for Christmas, but the one we wanted was out of stock and not due in until January (Thank you COVID...). They graciously offered to loan us a different version of the piano so that we could surprise our son with it Christmas morning. I can't believe how amazing they were to work with. We're grateful to have such a wonderful company here in Omaha!

Great people! Why buy online when you can get great service from a local company? Price and warranty better than anyone else including online. Definitely recommend Keyboard Kastle!

Last Sunday I was driving (while transporting my keyboard), and I had to make a quick stop. The keyboard fell to the floor of the car, breaking a key. Our music pastor suggested taking it to Keyboard Castle to get it fixed. My wife took it in on Monday afternoon. The service repairman was out to lunch at the time. It was acknowledged that at this time, if parts needed to be ordered, it could take a few weeks just for the shipping. Much too our surprise, later that day around 5:30, we received a call to inform us that they had fixed the key and they also fixed a dent on the chassis of the keyboard that was their when the keyboard was purchased. I was so pleased with the price of the repair, the swiftness of the repair, and how helpful they were to my wife. They really exceeded my expectations. This is the second experience I have had with the store as I have also previously purchased a keyboard from them. I would not hesitate in recommending their service or sales department. Great job guys, thank you for all you have done. Great customer service and very fair prices on repairs.

Good overall experience. Rick was knowledgeable, friendly, and patient during our visit and gave us a great deal a piano.

The owner helped us out. We told him our price range, and he took us to see some. He told us what would be good deals and what wouldn't. He even knocked down the price on the one we purchased by about a fourth!

Bought an electric piano as a gift and loved the help, information and demonstrations of the product.

They were very helpful by showing me pianos in my price range as well as pointing out ones that still needed work on them. The gentleman was very friendly and played heckin good piano tunes.

Stopped in to look at pianos. The salesman was very helpful. Lots of choices and they filled us in on the pros and cons of everything we looked at. We will probably buy here when we're ready.